Last Updated: [2026]

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Welcome to NAD Pinwheel Inc. These Terms & Conditions govern your use of the NAD Pinwheel website, www.nadpinwheel.com, and your purchase of products through the website.

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By accessing or using this website, placing an order, or purchasing products from NAD Pinwheel Inc., you agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website or place an order.

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1. ABOUT NAD PINWHEEL

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NAD Pinwheel Inc. (“NAD Pinwheel,” “NAD,” “we,” “us,” or “our”) provides disposable medical examination tools, including the NAD Pinwheel, for use by healthcare professionals.

 

Our contact information is:

NAD Pinwheel Inc.
1356 Cleveland Street
Clearwater, FL 33755
United States

Phone: (800) 930-0943
Email: info@nadpinwheel.com

 

2. USE OF THIS WEBSITE

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You may use this website for lawful purposes and in accordance with these Terms & Conditions.

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You agree not to:

• Use the website for any unlawful purpose.

• Attempt to interfere with the operation or security of the website.

• Access areas or information that you are not authorized to access.

• Copy, reproduce, modify, distribute, or exploit website content without our written permission.

• Use website content, product information, images, or trademarks in a way that could misrepresent your relationship with NAD Pinwheel.

 

We reserve the right to suspend or restrict access to the website when reasonably necessary to protect the website, our business, or our users.

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3. PRODUCT INFORMATION

 

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and other information presented on our website are accurate and current.

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However, product appearance, packaging, specifications, availability, and other details may occasionally change.

The NAD Pinwheel is described on our website as a disposable, single-patient-use Wartenberg-style pinwheel designed to support sensory testing and neurological examinations. Product information should be reviewed together with any applicable product instructions and labeling. 

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NAD Pinwheel does not represent that information on this website is a substitute for professional medical judgment, training, or clinical decision-making.

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4. MEDICAL INFORMATION DISCLAIMER

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The information provided on this website is intended for informational and educational purposes.

NAD Pinwheel products are intended for use by appropriately trained healthcare professionals within their professional scope of practice.

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Information presented on this website is not medical advice and should not be interpreted as a diagnosis, treatment recommendation, or substitute for professional clinical judgment.

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Healthcare professionals are responsible for determining how and when to use the product and for interpreting examination findings in accordance with their professional training, applicable standards, and clinical judgment.

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5. ORDERS AND PURCHASES

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When you place an order through our website, you are making an offer to purchase the products included in your order.

An order is not considered accepted until NAD Pinwheel confirms the order.

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We reserve the right to:

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• Refuse or cancel an order;

• Limit quantities;

• Correct pricing or product-description errors;

• Cancel orders affected by suspected fraud or unauthorized activity; or

• Discontinue products or modify product availability.

 

If we cancel an order after payment has been processed, we will provide a refund of the amount paid for the canceled order.

 

6. PRICING

 

All prices displayed on the website are subject to change without notice.

Prices shown at the time an order is submitted will generally apply to that order unless an obvious pricing or technical error has occurred.

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Applicable taxes, shipping charges, or other transaction-related charges may be added during checkout where required.

 

7. BULK ORDERS

 

NAD Pinwheel may offer special pricing or promotional terms for qualifying bulk purchases.

Bulk pricing, minimum quantities, promotional discounts, shipping terms, and other conditions may vary by order.

For bulk purchasing inquiries, please contact NAD Pinwheel directly at info@nadpinwheel.com or (800) 930-0943.

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8. SHIPPING AND DELIVERY

 

We will make reasonable efforts to process and ship orders within the timeframes communicated at checkout or otherwise provided to you.

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Shipping times may vary based on destination, carrier availability, holidays, weather, and other circumstances outside our control.

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Once an order has been transferred to the shipping carrier, delivery timing may be outside NAD Pinwheel's direct control.

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9. RETURNS, REFUNDS AND EXCHANGES

 

Because NAD Pinwheel products are intended for single-patient use, opened, used, or damaged products are NOT eligible for return.

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10. PRODUCT USE AND DISPOSAL

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The NAD Pinwheel is intended for single-patient use.

Users should follow the product instructions and applicable facility policies for use and disposal.

NAD's current product information instructs users to dispose of the pinwheel after use in a biohazard waste receptacle.

 

Healthcare facilities and professionals are responsible for following applicable federal, state, local, and facility-specific requirements concerning medical products and waste disposal.

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11. INTELLECTUAL PROPERTY

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All content on this website, including but not limited to:

• Logos

• Trademarks

• Product names

• Product photographs

• Graphics

• Text

• Website design

• Videos

• Illustrations

• Downloadable materials

 

is owned by or licensed to NAD Pinwheel Inc., unless otherwise stated. You may not reproduce, distribute, modify, publicly display, or commercially exploit our content without prior written permission.

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NAD Pinwheel® and related branding are trademarks or intellectual property of NAD Pinwheel Inc., where applicable.

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12. THIRD-PARTY LINKS

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Our website may contain links to third-party websites or resources. These links are provided for convenience. NAD Pinwheel does not control and is not responsible for the content, availability, privacy practices, or policies of third-party websites.

Accessing third-party websites is at your own discretion and risk.

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13. WEBSITE AVAILABILITY

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We strive to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.

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We may modify, suspend, or discontinue portions of the website at any time.

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14. LIMITATION OF LIABILITY

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To the maximum extent permitted by applicable law, NAD Pinwheel Inc. and its officers, employees, agents, affiliates, and representatives will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase or use of our products, except where such limitation is prohibited by law.

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Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited.

 

15. INDEMNIFICATION

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To the extent permitted by applicable law, you agree to indemnify and hold harmless NAD Pinwheel Inc. and its officers, employees, agents, affiliates, and representatives from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or misuse of our products.

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16. PRIVACY

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Your use of this website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect information submitted through the website.

 

17. CHANGES TO THESE TERMS

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We may update these Terms & Conditions from time to time. When changes are made, we will update the “Last Updated” date at the top of this page.

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Your continued use of the website after updated Terms & Conditions are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

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18. GOVERNING LAW

 

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

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19. CONTACT US

 

Questions about these Terms & Conditions?

NAD Pinwheel Inc.
1356 Cleveland Street
Clearwater, FL 33755
United States

Phone: (800) 930-0943
Email: info@nadpinwheel.com